Care home boss is Miss Whiplash

Our front page splash on Miss Whiplash

By day she is the frumpy figure of care and comfort, the middle-aged manager of a leafy Midland retirement home.

But when the lights go out, Julie Windsor transforms herself into a Miss Whiplash - just yards from her frail residents.

As Mistress Vanessa, she presides over a seedy dungeon filled with whips, chains, sex toys and saucy costumes.

Advertising for clients on her website, she boasts: "I offer strict punishment and discipline as required by you.

Richardson Court, in Chase Terrace, Burntwood, Staffordshire

"If you require to be brought to sobbing and tears, maybe we can build to those limits.

"I can give you a sound thrashing with my paddle, tawse, or with other implements that I have in my study.

"Spankings by me can be either clothed or naked as I wish. My selections of canes are varied and my aim almost pinpoint." Last night, Mrs Windsor's employers at Richardson Court, in Chase Terrace, Burntwood, Staffordshire, said they were launching a full investigation into the activities on offer.

Wearing naughty police uniforms and raunchy nurses outfits, she poses in Xrated pictures on her website as she spanks, tramples on, and ties up her willing sex slaves.

Some of her clients are dressed from head to toe in extreme bondage gear.

Others are forced to dress as women, and serve her tea on the garden decking, in full view of the residents' upstairs windows.

Working from a small, threebedroomed house attached to the Richardson Court retirement home, Mrs Windsor has a 20-second commute to and from work everyday.

She is the onsite Independent Living Officer for the unit, where her work requires her to be available during office hours to support residents to live independently.

Rescued In December 1999, she was praised for rescuing an elderly tenant from a blaze.

Mrs Windsor pulled 81 year-old Jim Reddock to safety after fire broke out in the kitchen of his home at Richardson Court.

Then she and her husband John put out the fire before emergency crews arrived.

Andrew Robinson, chief executive of Lichfield District Housing Association, which managed the flats at the time, said: "This was a very brave and courageous act." Set back in a quiet suburban street in the sleepy Chase Terrace area of Burntwood, the retirement housing scheme has 28 flats for elderly people aged over 60 and who live alone.

Run by private housing association HomeZone, which claims charitable status on its website, the home offers round-the-clock care and security, and has a 24-hour emergency cord system should residents get into difficulty.

But getting into difficulty is what attracts twisted clients to the punishment dungeon.

The care home employee offers a dizzying variety of perverted pastimes.

Sunday Mercury confronts Mrs Windsor

Some of them are too disgusting to name but they include painful practices such as sado-masochistic electrocution, nipple torture, leg worship, trampling, spanking, and even flogging.

"I do not offer any soothing to ease your soreness as this defeats my objective," she boasts on her website, which the Sunday Mercury has decided not to name.

A selection of women's fantasy clothes - one of them a matron's outfit - and make-up is also available, and Mrs Windsor offers games in which men dress as women and then wait upon her.

"Before your session commences I allow time for an informal interview, during which time you may express your fetishes, fantasies, and most importantly your boundaries and limits over a cup of tea or coffee," she says on her website. "This is imperative to ensure a mutually enjoyable session.

This is a pleasant way of establishing rapport and putting you at ease. It helps me to understand and therefore facilitate your fantasies in a satisfying manner.

"When I have exhausted you physically, mentally and emotionally, you will be allowed to recover from your heightened state. You will not be rushed at this stage.

"I may even offer you tea or coffee again." Posing as a thrill-seeking punter, a Sunday Mercury undercover reporter made a teatime appointment with 'Mistress Vanessa' at her dominatrix dungeon next to the care home.

Here, he witnessed first hand how she operates her strict regime.

She did not bat an eye-lid as she met our reporter in full view of the retirement home residents. When asked about the adjacent buildings, she dismissed them as "some place where old people live".

Wearing a full-length, black faux-fur coat, collar pulled up to shield her from the chill wind, and high-heeled shoes, she appeared to be in her 40s.

Rapidly, she ushered our reporter into her home. But the classy image was soon punctured as we entered the lounge and she took off the coat to reveal thigh-high seamed stockings, stiletto heels, mini-skirt and black basque.

Refusing to accept any money for the appointment, Mrs Windsor instead insisted that I offer her a tribute of £100, sealed in an envelope, to be left on the kitchen table.

Mirrors Before our reporter made his excuses and left, he insisted on a tour of the house and was shown upstairs to the box room which was temporarily serving as her kinky sex dungeon.

The dungeon advertised on her website is currently being renovated, and she was upset that she could not show him the fully-fitted dungeon, which is still under construction.

Our reporter was shown a room which was mirrored nearly all the way around, and had a newly installed laminate floor. In another room she showed off sex toys, whips, chains, uniforms and a torture rack.

Wanting to get down to business, she grabbed a handful of whips and ordered him downstairs - but he made his excuses and left.

Although Mrs Windsor does not ask for payment, she insisted on a tribute in each phone call our reporter made to arrange the appointment..

"Additional tributes are welcomed," she suggests on her website. "Any such display of affection for your Mistress is appreciated. Gifts could include Perfume, Quality Toys, Fine Red Wine, (French and full bodied) or flowers (Roses) to mention a few." There are apparently limits to the twisted treats on offer.

On the website, she insists: "I do not offer sexual services, nor do I accept any relief whilst in my presence." She rules out activities including bloodsports, escort work, drugs and alcohol, illegal activities (under-age or animals), intimate body worship, permanent marking, personal services, piercing and watersports. Smoking and spitting are also banned.

When confronted by the Sunday Mercury, Mrs Windsor insisted that she had nothing wrong.

Although her website claims: "I am Vanessa, a professional Mistress with many years of experience," she claims that her dungeon is a new venture.

"This is the first time I have done anything like this, and I was forced into it by someone else," she claimed.

"I have no intention of carrying on like this and will never do it again in future, "I will just keep it in the privacy of my own home.

"I didn't think I would be doing any harm to the residents - they know I do a good job.

"I don't want to lose my job. If I do, I'll lose my house and everything else.

"I'm so sorry for what I have done."

When she learned about Mrs Windsor's secret life, one resident, who did not want to be named, nearly fell over in shock.

"I'm sick to my stomach," she said.

"I cannot believe this was going on right under our noses while we slept in our beds at night.

"How can we ever trust her again?"